| Before planning a sailing trip to Croatia there are few | | | | - The boat is in a satisfactory mechanical state with |
| things everyone should know in order to have nice | | | | full fuel and water tanks |
| and stress less vacation. Otherwise you can | | | | - The inventory has been checked and found |
| encounter some serious problems that could affect | | | | satisfactory. |
| your holidays. | | | | The Company reserves the right to decline a booking |
| There are two main charter types - bareboat charter | | | | or to refuse to hand-over a boat to any person |
| and crewed charter. For bareboat charter at least | | | | who, in their opinion, is not suitable to take charge on |
| one person on the board must have a boat leader's | | | | the grounds of ill-health, age, disability, inexperience or |
| license. The license must me issued by a state | | | | any other reason which, in their opinion, would lead to |
| institution. If a license is certified by a foreign state | | | | a serious risk of accident or damage. In such cases, |
| institution the Croatian law accepts it in most cases. | | | | Charter company will provide a competent skipper at |
| The license must be related to the sea and open | | | | Charterer's expense. If the Charterer does not |
| waters and not to the rivers and channels. Law in | | | | accept a skipper, the Charter Fee will be refunded in |
| Croatia does not accept any Sailing Club Certifications. | | | | full and the Contract terminated without further |
| Also at least one person on the board must have a | | | | liability on either party. |
| VHF license. Usually boat leader's license exam covers | | | | 4. DISEMBARKATION |
| the VHF part as well. In case none of the guest has | | | | The boat must be returned to the originating Base of |
| such a qualifications then a skipper must be hired. For | | | | Embarkation at the time and date agreed, with full |
| crewed charter no license is required. Depending on | | | | fuel and water tanks. |
| the yacht size, the crew usually consists of captain, | | | | The hirer should plan a great enough margin for the |
| hand man, cook, hostess... | | | | return time to be respected. |
| In every way the usual charter week in Croatia | | | | Therefore, it is recommended to return the boat in |
| starts on Saturday afternoon ( 3 pm to 5 pm ) and | | | | the marina at 17.00 hours the day before the charter |
| ends on Saturday morning ( 8 am to 10 am ). Some | | | | ends. |
| of the charter companies require to have the boat | | | | It is the responsibility of the Charterer to make |
| back from the charter to base marina on Friday | | | | allowance for bad weather. |
| afternoon. In this case guests are able to stay on | | | | Failure to return the boat on the due date will incur a |
| board until Saturday morning. On Saturday can be | | | | charge of double daily rate plus any other charges |
| very crowded in marinas since all charter companies | | | | ofincidental losses incurred by the Company. |
| have takeover of all their yachts on that day. Guests | | | | The fuel tank and the water tanks have to be filled |
| should be prepared and very patient keeping in mind | | | | up before the check-out. |
| that marina staff is doing their best. When taking the | | | | 5. INSURANCE |
| yacht ,it is not advised to get in marina much in | | | | The following insurance will be in full force during the |
| advanced. There is just a slight chance that your | | | | term of the charter:a) Hull Insurance is provided for |
| boat will be ready and cleaned among the first boats | | | | total loss or damage to the cruiser and its equipment. |
| that were in charter previous week. In case you are | | | | Bareboat charterersshall be responsible for the |
| already early , it would be much better that you | | | | amount of protection provided from the security |
| leave your luggage in marina and take a swim on a | | | | deposit. The Charterer, however, is responsible for |
| nearest beach. | | | | any loss or damage or any other liabilities arising out |
| Every yacht for charter in Croatia has Casco | | | | of deliberate acts or negligent conduct by charterer, |
| insurance. The charter companies ask for deposit to | | | | his or her family, guests and agents, in which event |
| be left in base marina in amount of insurance | | | | the sole responsibility for the entire amount of the |
| franchise. Depending on the size of the yacht and | | | | loss or damage would fall on the charterer. |
| insurance contract deposit goes from 500 EUR to | | | | Damages on the sails are not covered by insurance.b) |
| 2500 EUR and can be paid in cash or by credit card. | | | | Third Party Liability Insurancec) Personal Accident |
| Credit card will be just slipped and not charged yet. | | | | Insurance - this insurance does not cover loss, |
| In case the yacht is damaged the charter company | | | | damage or theft of personal luggage or belongings, |
| will cover the damage from the deposit left by guest | | | | including any motor vehicles parked at the marina. |
| and the rest from the insurance company. | | | | The charterer is advised to take out personal travel |
| All charter companies in Croatia ask 30%-50% of | | | | insurance before departing. |
| rental payment at the moment of the booking and | | | | 6. SECURITY DEPOSIT |
| the rest at least 4 weeks prior to embarkation. In | | | | A refundable security deposit, which amount depends |
| case of booking cancellation , in most cases the | | | | on the class of the boat, has to be paid before |
| complete amount will be returned if the booking was | | | | embarkation (cash, credit cards - Visa, Diners, MC, |
| canceled more than a month before charter. This is a | | | | AC). The deposit has to be paid even when a skipper |
| part of general charter terms and conditions used by | | | | has been employed to captain the boat. |
| all charter companies in very similar form. Although, | | | | This deposit can be applied to the repair of damages |
| there are some differences between one charter | | | | or loss of equipment caused by charterer or by any |
| company and another. So, it would be good to read | | | | of his party. It will be refunded provided that no |
| the conditions at the moment of booking very | | | | reason exists for its retention. |
| carefully. | | | | Charterers returning or leaving a boat at a Marina |
| There are over 100 yacht charter companies and | | | | different from the one from which they started - |
| over 3000 yachts in Croatia and each one of them | | | | except by prior arrangement made with the |
| has its own price and terms. To find an ideal yacht | | | | Company - will lose their deposit. |
| for yourself one should contact every charter | | | | 7. ACCIDENTS, BREAKDOWNS AND REPAIRS |
| company asking for availability and prices. Huge list of | | | | In the event of any accident or mishap the Charterer |
| companies can be found in Croatian tourism official | | | | must immediately provide the Base Manager with full |
| web site <a href=" . Much easier way is to contact | | | | details together with the names and addresses of |
| the agency ( like <a href="Yacht'> charter Croatia | | | | witnesses and the name of owners or charterers if |
| YACHT-RENT</a> ) to do it instead of you. | | | | another vessel is involved. The Base Manager will |
| There are some agencies having a complete | | | | indicate the next steps to be taken. The Charterer is |
| database of all the yachts in Croatia ( <a | | | | required to complete the accident report form and to |
| href="STAR'> Charter yacht Croatia</a> ,<a | | | | have it completed and countersigned by the third |
| href="Yacht'> charter & rent-a-boat</a>) | | | | party. In particular, lost dinghies and outboard engines |
| and they can make you very quick offer. The price | | | | must be reported immediately. Failure to notify the |
| will be the same as you contact the charter | | | | Base Manager of any loss, mishap or accident may |
| company directly because the agency gets the rabat | | | | invalidate the insurance. |
| from the charter company. In some cases the | | | | The Base Manager must be notified immediately if |
| agency price can even beat the charter company | | | | any repairs or service are required and they may not |
| price because of the bigger rabat. | | | | be placed in the hands of other repair shops without |
| Here follows a very common example of General | | | | the Base Manager's specific approval. |
| Charter Terms and Conditions in Croatia: | | | | If you have a breakdown of the equipment which is |
| All bookings made with Charter Company are subject | | | | considered essential to the operation of the yacht |
| to the following Charter Terms and Conditions . No | | | | and which occurs inside the 30 mile radius of the |
| Agent or Employee of the Company is entitled to | | | | Company base, we will complete repairs within 24 |
| vary or amend it. | | | | hour of receiving your call. If we fail to correct the |
| 1. PAYMENT CONDITIONS | | | | problem within 24 hours, you will be refunded on a |
| A boat has been booked only when the Booking | | | | rate pro-rata to the lost charter time or you will |
| Form and the agreed deposit have reached Charter | | | | receive a sailing credit toward your next charter. |
| company or one of its affiliates and when an Invoice | | | | All other breakdowns will be serviced, but |
| stating the terms of the balance payment has been | | | | compensation will not be provided if repairs take |
| dispatched. | | | | more than 24 hours. |
| Payment of balance of the charter amount will | | | | 8. CHARTERER'S LIABILITY AND OBLIGATION |
| become due 30 days before the charter start date, | | | | The Charterer shall pay any additional running |
| withoutreminder on the part of the charter operator. | | | | expenses not included in the charter price: fuel |
| For all bookings made less than 30 days before the | | | | expenses, tourist taxes and a mooring place outside |
| start date the charter fee must be paid in full on | | | | the marina. |
| booking. | | | | The Charterer shall use the boat for pleasure only. |
| All bank charges will be payable by the Charterer. | | | | Charterer shall not assign this agreement or |
| Bookings made through Travel Agents are subject to | | | | subcharterwithout prior written consent of The |
| agreed travel agency procedures regarding bookings | | | | Company. The boat shall not transport merchandise |
| and cancellations and to all the following Charter | | | | or carry passengers. |
| Conditions. | | | | Passengers, other than those notified on the crew |
| 2. CANCELLATION | | | | list, must not be carried on the boat. |
| A. Cancellation by the Charterer | | | | The Charterer is explicitly liable for the boat in case |
| Should the hirer be unable to take-over the boat he | | | | any official authority confiscates it, due to |
| must notify the Company immediately, when every | | | | inappropriate and illegal actions undertaken during the |
| effort will be made to re-let the boat. If successful, | | | | usage of the boat. |
| the Company will refund the deposit less a re-booking | | | | All passengers with the exception of any skipper or |
| charge of 100 € . | | | | cook provided by the Company are considered |
| If the company is unable to re-let, the following | | | | guests from the Charterer. Charterer is responsible |
| cancellation policy applies: | | | | for the safety and well-being of chartrer and all |
| - Cancellation more than 60 days before the start of | | | | guests. |
| charter: 30% of the charter fee is retained by the | | | | Charterer shall avoid sailing area designated hazardous |
| company | | | | and should refrain from night sailing. |
| - Cancellation between 31 and 59 days before the | | | | Charterer shall comply with all laws and regulations of |
| start of charter: 50% of the rental charge is retained | | | | the Croatia or of any other government within |
| by the company | | | | thejurisdiction in which the boat may be at the time. |
| - Cancellation within 30 days of the start of charter: | | | | By signing the agreement, the Charterer certifies that |
| the full amount has to be paid. | | | | he/she is competent to handle the boat and that the |
| B. Cancellation by the Company | | | | Charterer has sufficient practical knowledge of |
| Every precaution will be taken to ensure that the | | | | seamanship, unless a Company approved skipper has |
| booked boat is available in a fully seaworthy condition. | | | | beenemployed to captain the boat for the entire |
| If owing to conditions and circumstances beyond the | | | | charter period. |
| reasonable control of the Company this is not | | | | In accordance with the laws of the Republic of |
| possible, then every effort will be made to supply a | | | | Croatia, the Charterer has to possess a valid license |
| similar or suitable boat. Should this not be possible the | | | | necessary for the navigation (Boat Leaders |
| Charter Fee paid by the Hirer will be returned in full | | | | Certificate) and a radiophone certificate. |
| but the Charterer will have no claim on any account | | | | 9. DISPUTES |
| against the Company. | | | | The Charaterer is required to notify the Base |
| 3. EMBARKATION | | | | Manager of any alleged shortcomings or problems |
| The time of taking possession will normally be | | | | with the boat immediately as they occur. No claim |
| Saturday between 17.00 hrs and 21.00 hrs. | | | | can be considered in respect of such alleged |
| The Charterer will take charge of the boat after | | | | shortcomings if not notified as aforesaid. |
| completion of certain formalities (security deposit, | | | | Furthermore the Company will not investigate nor |
| inventorycheck), receipt of administrative documents | | | | deal with complaints received later than one week |
| and instructions in operation of the boat. | | | | after the termination of the Charter. |
| The Charterer will be required to sign the Check List. | | | | In the event of dispute, The Tribunal of Commerce |
| Signing implies that: | | | | of the port of embarkation is the only competent |
| - The boat was handed over in a clean and tidy state | | | | authority. |
| - The instruction was adequate | | | | |